Privacy Policy
Effective Date: May 17, 2026
At Colón Computer Services, we respect your privacy and are committed to protecting the personal information you share with us through coloncomputerservices.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
Information You Provide
When you contact us, schedule appointments, request services, or submit forms through our website, we may collect:
- Name
- Email address
- Phone number
- Business information
- Appointment details
- Billing or service-related information
- Any information voluntarily submitted through forms, emails, or communications
Automatically Collected Information
We may automatically collect limited technical information when you visit our website, including:
- IP address
- Browser type and version
- Operating system
- Device information
- Pages visited
- Date and time of visits
- Referral sources
- Website usage and interaction data
Google Analytics
Our website uses Google Analytics to help us understand how visitors interact with the website and improve our services and user experience.
Google Analytics may collect information such as:
- Pages visited
- Time spent on pages
- Traffic sources
- General geographic location
- Device and browser information
- User behavior and engagement metrics
Google may process this information according to its own privacy policies.
Learn more:
https://policies.google.com/privacy
Microsoft 365 Bookings
We use Microsoft 365 Bookings to allow clients to schedule appointments online.
When using our booking system, Microsoft may collect and process information including:
- Name
- Email address
- Phone number
- Appointment information
- Communication preferences
Information submitted through Microsoft 365 Bookings is processed and stored according to Microsoft’s privacy practices.
Learn more:
https://privacy.microsoft.com/en-us/privacystatement
WordPress & Automattic Services
Our website is built using WordPress and may utilize services, plugins, or technologies provided by Automattic Inc., the company behind WordPress.com and related services.
Automattic services and plugins may collect certain technical and usage information, including:
- IP address
- Browser and device information
- Referring websites
- Pages visited and interaction data
- Spam detection and security-related data
- Performance and diagnostic information
Depending on the plugins and services enabled on this website, Automattic may process information through tools such as:
- Jetpack
- Akismet Anti-Spam
- WordPress.com services
- Content delivery and security services
- Website analytics and performance optimization tools
Cookies
Our website may use cookies and similar technologies to improve functionality, analyze traffic, remember preferences, and enhance the browsing experience.
Cookies may be used by:
- Google Analytics
- WordPress plugins and services
- Security and spam prevention tools
- Embedded content and third-party integrations
You can modify your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly if cookies are disabled.
Embedded Content
Pages on this website may include embedded content such as videos, maps, calendars, social media feeds, or other media from third-party websites.
Embedded content from other websites behaves in the same way as if you visited those websites directly. These third-party websites may collect data about you, use cookies, and monitor your interaction with their content.
How We Use Information
We use collected information to:
- Respond to inquiries and support requests
- Schedule and manage appointments
- Provide IT, networking, cybersecurity, and web development services
- Improve website functionality and performance
- Communicate regarding services, projects, or updates
- Maintain website security and prevent misuse
- Analyze website traffic and user engagement
Data Sharing
We do not sell your personal information.
We may share information with trusted third-party providers only when necessary to operate our website, scheduling systems, analytics tools, communication systems, or business services.
We may also disclose information when required by law or when necessary to protect our legal rights, systems, or users.
Data Retention
We retain information only as long as necessary for business, legal, security, or operational purposes.
Certain records may be retained for administrative, tax, security, or compliance purposes.
Data Security
We take reasonable administrative and technical measures to help protect your information from unauthorized access, disclosure, or misuse.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to request access, correction, or deletion of your information.
You may also request information about how your data is used or processed.
To make a privacy-related request, please contact us using the information below.
Children’s Privacy
Our services and website are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
Contact Information
Colón Computer Services
Website:
coloncomputerservices.com
For privacy questions or requests, please contact us through the contact form available on our website.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, technologies, or legal obligations.
Updates will be posted on this page with a revised effective date.